Help Centre

Help Informations

What kind of help do you need?

illustration of a telephone

Need Urgent Help or Support?

Getting Help and Support

If you are distressed or experiencing feelings of despair - get help now.

  • Is there someone you can call - family or a friend?
  • Is there a neighbour who can help?

If you or anyone else is in immediate danger or harm then please call the Police or Ambulance Service on 999.

Do you need Urgent Medical or Mental Health help?

If you do then it is crucial that you contact the right person and that is most likely to be your GP. They will know where to get you the specialist help you need.

If your GP surgery is closed their answerphone will direct you to the right place or you can call NHS 111

Use The NHS 111 service if you urgently need medical help or advice but it is not a life threatening situation.

Need to talk?

If you want to talk to someone about how you feel, what you’re experiencing or how to deal with someone else's behaviour, you can contact the Samaritans.

The Samaritans
The Samaritans offer a 24-hour telephone helpline. You can also contact them via email and letter.
Tel: 116 123

Support at Goldsmiths

Wellbeing Advisers are here to support all Goldsmiths students whose personal circumstances are affecting their wellbeing and/or their studies

Wellbeing drop-in

Register to meet privately for a 15-20 minute appointment. Appointments are offered on a first-come first-served basis.

The drop-in is in RHB 123.


Registration: 2.00pm -3.15pm
Appointments: 2.30pm - 3.30pm


Registration: 9.30-10.15am
Appointments: 9.30-10.30am

The drop-in runs all year except when Goldsmiths is closed for Christmas and Easter.

Appointments at other times

If it is not possible to make a drop-in, email the Wellbeing Team at to ask a question or book an appointment at a time that is convenient.

Campus Support Officers

Our team provides friendly, out of hours support. They are here to be a first point of call for absolutely anything.

Whether you’re stressing over an essay, have concerns about a friend or you’re just having “one of those days”, please drop by and see them. They are always up for a chat and a cuppa regardless, so it would be nice to see you!

They are based in Loring Management Centre (Accommodation Office/Security), in St James. Getting hold of them is easy.

Call 020 7919 7284, or email campus-support (